FAQ

Ordering & Shipping

How fast do orders ship?
Orders ship within 1–2 business days from our fulfillment location. You’ll get a tracking number by email as soon as your order is on its way.

Is shipping free?
Yes — retail orders over $50 ship free within the US. Orders under $50 have a flat shipping rate calculated at checkout.

Do you ship internationally?
Currently we ship within the United States only. We’re evaluating international shipping for the future.

Can I change or cancel my order?
Email info@kibbleandclean.com as soon as possible. If your order hasn’t shipped yet, we’ll do our best to update or cancel it.

Products

Are your products vetted?
Every product in our catalog is researched and selected for real pet-parent needs — we don’t list items just because they’re trending. See our full range under Shop.

What pets do you carry products for?
We started with dog paw care and grooming and have expanded into food, toys, health & wellness, and accessories for dogs, cats, and small pets, plus a growing smart pet tech selection.

Do you offer bundles?
Yes, check the Bundles & Kits category for curated multi-product sets at a better combined price.

Returns

What’s your return policy?
See our full Shipping & Returns page for details on returns, exchanges, and damaged items.

Wholesale

Do you offer wholesale or bulk pricing?
Yes. We supply bulk pet food and retail-ready product lines to stores and groomers. Visit Wholesale Pet Food or email info@kibbleandclean.com to request pricing.

Still have a question?

Email us at info@kibbleandclean.com and we’ll get back to you as soon as we can.